Terms & Conditions
These Terms & Conditions govern your use of the Tiggli website and purchases made through it. By using the website or placing an order, you agree to these Terms, our Privacy Policy, Shipping & Delivery Policy and Return & Refund Policy.
Accounts and Customer Information
You must provide accurate and current information when creating an account or placing an order, including a valid email address, mobile number and delivery address. You are responsible for keeping your login credentials secure and for activity carried out through your account.
Our Products
Tiggli offers apparel and related fashion products, including collections for women, men and kids. We aim to provide accurate product descriptions, images, colours, fabrics, sizes, care information and availability. Minor differences may occur because of screen settings, photography, lighting or normal manufacturing tolerances.
Sizes and Product Selection
Please review the available size, variant, colour and product information before completing your purchase. Where a size selection is required, the order should be placed only after the applicable size or variant has been selected.
Prices, Offers, Taxes and Delivery Charges
Product prices, discounts and applicable charges are shown on the website. Any shipping/delivery charge and applicable tax included in the checkout calculation will be displayed before payment. Promotions may be changed or withdrawn in accordance with their stated terms and applicable law.
Payments
Payments are processed through payment methods enabled on the website, including Razorpay where available. A payment is considered successfully received only when the website/payment provider confirms the transaction. Payment processing may also be subject to the terms of the payment service provider.
Order Confirmation
After a successful order is created, Tiggli sends an order confirmation to the email address provided for that order. The confirmation includes order information and access to order tracking. If an email cannot be delivered because the address is invalid or the receiving service rejects it, the order remains available inside the customer account and our team may resend the confirmation after the email address is corrected.
Order Acceptance and Cancellation
We may cancel or decline an order before fulfilment where stock is unavailable, payment cannot be verified, a genuine pricing/listing error is identified, delivery is not reasonably possible, security/fraud checks fail or cancellation is otherwise permitted by law. Any refund due for a captured payment will be processed using the applicable refund procedure.
Shipping and Tracking
Orders may be fulfilled through logistics and courier partners integrated with Tiggli, including Shiprocket-enabled shipping services. Once a shipment is created, available courier, AWB/tracking number, shipment status and estimated-delivery information are shown in the customer account. Delivery estimates are indicative and may change because of courier operations or events outside reasonable control.
Returns and Refunds
Eligible delivered orders may be submitted for return within 1 day (24 hours). A return request must include a clear written description and product photographs. Submission does not automatically approve a return. Tiggli reviews the request and only an authorised administrator can approve or reject it. Approved eligible online-payment refunds are initiated to the original payment source through the applicable payment gateway. See the Return & Refund Policy for full details.
Website Use
You must not misuse the website, interfere with its security, attempt unauthorised access, submit fraudulent orders or return requests, upload malicious material, impersonate another person or use the service for unlawful purposes.
Intellectual Property
Tiggli branding, website design, original product photography, graphics, text and other original or licensed materials are protected by applicable intellectual-property laws. They may not be commercially copied or reused without permission except where permitted by law.
Consumer Rights
Nothing in these Terms is intended to remove or limit a mandatory consumer right that cannot legally be excluded. Where applicable law gives you greater protection, that mandatory protection prevails.
Changes
We may update these Terms to reflect operational, service, payment or legal changes. The current version will be displayed on the website.
Contact
For order, product or policy assistance, contact Tiggli at support234@tigglytrendz.com or 99446 22330.